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We guarantee the apartment;
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We issue the confirmation voucher via email unless other transmittal method is requested. This confirmation is not valid for visa purposes. If you need visa voucher/support, please check visa support section of our website;
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Payment for a full stay is charged to your credit card account at this time. This amount is Fully refundable unless stay is canceled or reduced less then 30 calendar days before your arrival date;
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If a certain apartment is not available for the period requested, we offer an alternative available apartment. We will confirm an alternative apartment if you agree to and provide payment for it.
Cancellation/Adjustment Policy: In case of cancellations made more than 7 working days before date of check-in $15 cancellation fee applies. Cancellation/changes made between 7 working days and 3 working days prior to the date of check-in incur a $50 cancellation/change fee. Cancellations made less than 3 working days before date of check-in incur a penalty of one night’s stay fee. Cancellations/date adjustments made less than 3 calendar days before date of check-in are treated as no-shows and incur a penalty of one night’s stay fee. We do not charge any fee for extension of your stay if the apartment is available for dates requested.
Check-in/check-out rules: Regular check-in time is after 2.00PM and regular check-out time is noon (12.00PM). Early check-in & late check-out is additional 50% of one night's stay if apartment is vacant. Notice! This fee can be collected in cash on the spot.
Inventory damage: Guest(s) will be held responsible for the full cost of repair of any damage done to the apartment, equipment in it, furniture, key lost and/or neighboring apartment(s), due to the guest's negligence or abuse. Guest(s) must inform the company of any damage /breakages during his/her stay immediately.